Christopher Lackey

NetApp

Senior UX DesignerDec 2018 – Jul 2026 · Waltham, MA

• Lead designer on proof-of-concept AI interfaces for SmartSolve and Active IQ, among the first AI design work at NetApp; both were showcased at the Insight conference.
• Originated and prototyped a unified AI-agent mobile app at a UX hackathon: a health dashboard, contextual chat with smart entry points into data, AI-generated step-by-step guides and persistent memory. The concept was adopted as a core strategic direction for the organization.
• Designed the Kubernetes monitoring experience in Cloud Insights, from the cluster overview down to node, pod and container detail, including how operators drill into a problem.
• Designed the Infrastructure Health dashboards and multi-level detail views, balancing an at-a-glance view of system health with the detail of how scores are calculated and how to improve them.
• Drove adoption of the Console Blueprint design system across projects while the guide was still being written, and presented Figma’s early AI tooling to the full UX organization ahead of its wider use.
• Built working relationships across distributed product, engineering and UX teams, and advocated for a grounded design process as AI-generated requirements became common.

Endurance International Group (Constant Contact)

Principal UX DesignerJun – Dec 2018 · Waltham, MA

Fidelity Investments

UX Designer / Information ArchitectJun 2015 – Dec 2017 · Boston, MA

• Led projects from concept through delivery: interactive prototypes for proof of concept and user testing, then specs and day-to-day collaboration with iOS and Android engineers.
• Designed the Research, Markets, Quick Quote and onboarding sections of the iPhone, iPad and Android app.
• Designed the Apple TV app from concept to launch on a 30-day schedule to ship alongside the new hardware, and its second version, which included a patent filing.
• Led emerging-platform planning and design: virtual reality, augmented reality, and AI/ML on-screen and voice interactions, including an AI/ML approach to contextual research that was filed for patent.
• Introduced interactive native prototyping as a team workflow and trained designers on it; rebuilt the Design Panel used to share work with developers.
• More than a dozen unplanned ideas and proofs of concept became products or features.

GoDaddy

Senior Designer, Aftermarket Lead DesignerApr 2014 – Jun 2015 · Greater Boston

• Led wireframing, prototyping and design for the overhaul of how customers manage their domains.
• Led planning and design of the domain aftermarket overhaul: the storefront and Domain Investor Pro, portfolio tools for large domain investors, including the product rollout plan pitched to leadership.

Apptopia

Director of UI and UXNov 2013 – Mar 2014 · Boston, MA

• Led, designed and built the front end for Apptopia’s new app analytics and insights products: the website, the customization wizard and the report output, plus the branding, from planning and wireframes to final code.
• Shipped the app templates and analytics features behind 20 percent month-over-month revenue growth.

NameMedia (Afternic)

Lead Senior Front-End Designer and DeveloperJan 2012 – Nov 2013 · Waltham, MA

• Designed and built the new Afternic.com end to end, from mapping and wireframes through the complete front end, working with product, back-end engineering and QA. Afternic was acquired by GoDaddy.
• Redesigned and implemented the internal domain valuation tools, with a focus on large-scale data and accessibility.